Motus
Workout & habit tracking

Support

We're here to help you get the most out of Motus.

Have a question, hit a bug, or want to share feedback? Reach out any time — a real person reads every message.

Email us

We usually reply within 1–2 business days. Please include your device model and iOS version so we can help faster.

Frequently asked questions

How do I restore my subscription?
If you reinstalled the app or switched devices, open the paywall and tap Restore Purchases. Make sure you're signed in with the same Apple Account you used to subscribe. Subscriptions are managed in iOS Settings → your name → Subscriptions.
My workouts aren't syncing between devices.
Motus syncs through your private iCloud. Check that both devices are signed into the same Apple Account, that iCloud Drive is on, and that you have an internet connection. Open the app and leave it in the foreground for a minute to let it sync.
How do I connect Apple Health?
When you first log a workout or body weight, Motus asks for permission to read and write to Apple Health. If you declined, you can enable it in iOS Settings → Apps → Health → Data Access & Devices → Motus. Your health data stays private and is never used for ads.
How does app blocking during workouts work?
Motus can shield distracting apps while you train. Grant Screen Time permission, pick the apps to block, then start a workout — they're blocked until you tap End Workout. This uses Apple's Screen Time system and works only on a physical device.
How do I remove ads?
Ads help keep Motus free. To go ad-free, subscribe to Motus Premium from the paywall (Profile → Premium). You can cancel any time in your iOS Subscription settings.
How do I delete my account or data?
Email us at the address above to delete your account and account data. Workout data stored in your own iCloud can be removed by deleting the app and clearing its iCloud data in iOS Settings → your name → iCloud → Manage Account Storage.

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